# How We Work | TORSUN Thermal Component Sourcing

From configuration discussion to sample confirmation and order follow-up, see how TORSUN coordinates component procurement.

Source: https://thermal.torsuntech.com/how-we-work/

HOW WE WORK

# From specification to sample to order.

One team follows your project from the first message to delivery. Here is what happens at each step and what you receive.

01

## Send your requirements

Application, image output, lens, interfaces and mechanical fit.

### What you receive

- A reply within 24 hours on working days

- Any questions we need you to confirm

02

## We talk to the factories

We confirm the configuration, price and lead time with our partner factories, then send you our quotation.

### What you receive

- A written quotation for your configuration and quantity

- Lead time and included items

03

## Confirm the sample

Before you pay for a sample, we confirm its configuration and included items in writing. You place the volume order after you approve the sample.

### What you receive

- Written confirmation of the sample

- A proforma invoice before payment

04

## Order and shipment

The same team follows production, and every unit is inspected before it ships.

### What you receive

- Production updates

- An inspection report for each unit, sent with the shipping documents

- A commercial invoice and tracking number on the day it ships

- A follow-up after delivery

BEFORE THE QUOTATION

## What to send for a quotation.

The more you can share at the start, the faster and more accurate the quotation.

The product or model, and what it is for.

The quantity for samples and for later orders.

The destination country.

Any drawings, reference products or documents you need.

## Bring us your sourcing brief.

Start with the product, intended use, quantity and delivery requirements.

[Discuss your requirements](https://thermal.torsuntech.com/contact/)

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TORSUN TECH · CATC Building 2, Shipai Town, Dongguan, Guangdong, China · info@torsuntech.com · Tel / WeChat / WhatsApp +86 180 2518 5996 · Enquiry: https://thermal.torsuntech.com/contact/